CPKC Wylie Terminal Transformation

Client

CPKC Intermodal Terminal – Wylie, TX

Challenge

At its Wylie terminal, CPKC was dealing with frequent gate disruptions caused by outdated hardware. The legacy software was hard to update, and without centralized visibility, resolving issues quickly was a challenge.

Objective

Modernize the terminal’s gate operations with minimal disruption while enabling full remote monitoring, reducing operational downtime, and ensuring long-term system resilience.

Solution

Lynxis and Buckeye Mountain delivered a full technology transformation, combining advanced enVision® damage inspection portals and the ORCA Gate Operating System (GOS), as well as a comprehensive local and remote TechOps services package to keep the tech running optimally to support operations.

Key upgrades included:

• New smart entry kiosks and computer vision inspection portals (entry/exit).
  
  
• Implementation of ORCA Gate – a cloud-based, zero-downtime gate operating system that enables dynamically configurable workflows of all gate transactions.
  
  
• Seamless integration with CPKC’s OASIS TOS.
  
  
• Centralized 24/7 monitoring via Lynxis TechOps.
  
  

Process

1. Drivers enter the terminal through the enVision® damage inspection portal, where the truck, chassis, and containers are automatically imaged, Identified  and inspected for damage.
   
   
2. They proceed to an available gate lane and ID themselves via smart entry kiosks.
   
   
3. Collected data is validated in real-time by the CPKC Terminal Operating System (TOS). Upon authorization, the security gate lifts for entry.
   
   
4. On exit, the driver passes through an outbound inspection portal to verify that all equipment matches records and condition status.
   
   
5. Finally, the driver selects an open exit lane where all data is re-verified, and clearance is granted automatically.
   
   

Outcome

• 24/7 Remote Monitoring: Buckeye Mountain TechOps manages the entire gate system centrally—proactively resolving exceptions in real time.
  
  
• Increased Uptime: Hardware modernization and ORCA’s web-based architecture eliminated previous system failures and reduced on-site hardware dependency all with zero downtime for version upgrades .
  
  
• Operational Efficiency: Enhanced driver workflows and reduced gate congestion through streamlined, visual exception workflows created live within the GOS.
  
  
• Scalability: Flexible configuration allows ongoing enhancements without downtime, supporting future growth and operational needs.
  
  

Impact

0 downtime during upgrade
100% remotely monitored gate operations
Reduced on-site staff dependency
Higher system uptime and operational resilience

Summary: Operational Reinvention at CPKC’s Wylie Terminal

When Canadian Pacific Kansas City (CPKC) recognized persistent issues with its aging gate infrastructure at the Wylie terminal in Texas, they set a clear objective: modernize gate operations without slowing the pace. The legacy gate system (installed in 2016) was increasingly unreliable, constrained by rigid software, limited remote access, and frequent operational disruptions.

To solve these challenges, CPKC partnered with Buckeye Mountain and Lynxis for an upgrade. This included the deployment of new kiosk and computer vision hardware, as well as the latest generation of the Orca Gate Operating System (GOS). A key milestone in the project was the rapid transition of the Terminal Operating System (TOS), completed in just six hours to maintain operational continuity.

The upgraded system was validated and deployed without interruption. Following rigorous validation, the new system went live and has remained fully operational. Powered by the web-based Orca GOS, the gate tech is now managed 24/7 by Buckeye Mountain’s Terminal Operations Center, reducing the need for on-site technical intervention and delivering more responsive support.

CPKC’s Wylie terminal now benefits from remote exception handling, faster process updates, and improved driver throughput. This shift has not only increased uptime, but also created a more resilient, efficient, and scalable operation.