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TechOps Services by Lynxis

TechOps Services

Leverage our local and remote resources throughout North America to keep your terminal operating flawlessly.

From managing your terminal hardware to fully operating your gate, rail, and yard from our Remote Operations Centers (ROC), Lynxis offers the most extensive catalog of managed services aimed solely at helping customers manage all technology deployments across their network of facilities.

Our TechOps managed services offerings enable owners and operators of marine and intermodal terminals, inland depot and distribution centers to augment their local Ops, IT and technical staff and cost effectively keep their facilities running 24/7. 

Deploying, operating and supporting IT and process automation systems across your enterprise requires an orchestrated team of HR, IT and Ops personnel. By leveraging our on-demand TechOps resources to augment your staff onsite, you can be assured that you'll see continued ROI and consistently smoother operations.

Getting to know a bit more about

TechOps Services

As the supply chain digitally transforms, so does the reliance on mission critical technology to affect change. TechOps Services by Lynxis provides the trusted expert resources you need to source, implement, operate and maintain all manner of technology at your facilities for years to come. 

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Remote Operations
Remote Operations

Our service centers provide remote monitoring, exception management and operational support for your gate, yard, and rail operations -- allowing you to operate 24/7 at a fraction of the costs.

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Hardware Management
Hardware Management

 

Customers entrust us to manage their entire tech stack from cradle-to-grave. Rely on our team for procurement, configuration, installation, warranty repair, and inventory management of over 200k devices in 180 facilities. 

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24/7 Help Desk
24/7 Help Desk

We staff trained help desk resources 24/7 and arm them with the latest in automated monitoring software to ensure every device on your network is operating correctly to serve your operation. 

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Field Services
Field Services

With 150+ trained service technicians staffed throughout North America, we can be onsite within hours to assist with device installation, replacement/repair and emergency situations. 

Project Highlight:

Hardware Management for CSX

In 2024 the Lynxis TechOps team completed the receipt, configuration, installation and go live of over 60,000 new Apple iPads for use throughout the CSX Intermodal network of terminals.

The Hostler VMU iPad Deployment project is a great example of how a TechOps partnership can connect the pieces of all departments of your business. From procurement, to configuration, to maintenance, the TechOps crew is here to get your facility -- and it's tech-- two steps ahead.

Let's get in touch

Whether you're just beginning your research into this project, or you're ready to get started and place an order, we're here to help! Reach out to the team here to get started!