TechOps Services by Lynxis

From managing your terminal hardware to fully operating your gate, rail, and yard from our Remote Operations Centers (ROC), Lynxis offers the most extensive catalog of managed services aimed solely at helping customers manage all technology deployments across their network of facilities.

Our TechOps managed services offerings enable owners and operators of marine and intermodal terminals, inland depot and distribution centers to augment their local Ops, IT and technical staff and cost effectively keep their facilities running 24/7.

Deploying, operating and supporting IT and process automation systems across your enterprise requires an orchestrated team of HR, IT and Ops personnel. By leveraging our on-demand TechOps resources to augment your staff onsite, you can be assured that you'll see continued ROI and consistently smoother operations.

Getting to know a bit more about

TechOps Services

As the supply chain digitally transforms, so does the reliance on mission critical technology to affect change. TechOps Services by Lynxis provides the trusted expert resources you need to source, implement, operate and maintain all manner of technology at your facilities for years to come.

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Remote Operations

Remote Operations

Our service centers provide remote monitoring, exception management and operational support for your gate, yard, and rail operations -- allowing you to operate 24/7 at a fraction of the costs.

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Hardware Management

Hardware Management

Customers entrust us to manage their entire tech stack from cradle-to-grave. Rely on our team for procurement, configuration, installation, warranty repair, and inventory management of over 200k devices in 180 facilities.

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24/7 Help Desk

24/7 Help Desk

We staff trained help desk resources 24/7 and arm them with the latest in automated monitoring software to ensure every device on your network is operating correctly to serve your operation.

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Field Services

Field Services

With 150+ trained service technicians staffed throughout North America, we can be onsite within hours to assist with device installation, replacement/repair and emergency situations.

Project Highlight:

Empowering CSX with Scalable Mobility & Equipment Technology Upgrades

In 2024, Buckeye Mountain, a Lynxis company, partnered with CSX to support several major technology initiatives designed to strengthen mobility, efficiency, and operational reliability across the rail network.

Enterprise-Wide iPad Deployment

Our team collaborated closely with the CSX End User Services group to successfully deploy over 60,000 iPads across multiple operating divisions. This large-scale rollout ensured that frontline employees received modern, dependable mobile tools to enhance communication, productivity, and real-time decision-making. From logistics and configuration to deployment support, Buckeye Mountain delivered a seamless execution for one of the largest device rollouts in the industry.

We also supported the CSX Intermodal team in modernizing the technology installed in hostlers, cranes, and reach stackers at terminals across the network. By upgrading onboard hardware and optimizing equipment connectivity, we helped improve operator performance, enhance reliability, and ensure that CSX’s mission-critical equipment is equipped for today’s operational demands.